What it is
For digital products where “good enough” isn’t an option.
This service helps your team understand whether your product is easy to use, accessible and ready to meet compliance requirements, while identifying the barriers that may be affecting conversion, customer satisfaction and business performance.
How it works
We define the scope with your team, focusing on the most critical journeys for users and for the business. We run moderated user testing and a full accessibility review in parallel, then combine both perspectives into one clear report. This gives your team the evidence needed to prioritize improvements, reduce risk and focus investment where it can create the highest impact.
What’s included
- 2-week audit sprint
- 5 to 10 recruited users with disabilities
- Task script tailored to your product
- Moderated sessions, remote or in-person
- Live observation by your team
- Automated and manual WCAG 2.1 / 2.2 review
- EAA compliance check Issues classified by severity and effort
- Consolidated report with prioritized recommendations
- Q&A session with our team
Benefits
- Identify where usability and accessibility issues are limiting value creation
- Understand how real users, including users with disabilities, experience your product
- Prioritize improvements that can increase conversion, satisfaction and adoption
- Reduce legal, reputational and operational risk
- Make better investment decisions based on evidence, not assumptions
- Get actionable recommendations in 2 weeks
Deliverables
- Written report combining usability findings and WCAG 2.1 / 2.2 compliance findings
- EAA compliance check, with issues classified by severity and effort
- Prioritized list of recommendations to improve business impact through design, usability and accessibility improvements
- Consolidated action plan across usability and accessibility, with optional raw session recordings
- Results presentation and Q&A session with our specialists
Pricing
Each audit is tailored to your product, channels, users and compliance requirements. Get in touch to understand how we can help improve accessibility, usability and business impact.
